Shipping policy

What does shipping cost?

We offer FREE Ground shipping and FREE returns in the U.S for all orders except "FINAL" or HOT DEAL items. Please reference the chart below for additional shipping options:

Location

Order Type

Shipping Type

Shipping Cost

USA

All

UPS Ground

FREE

USA

 All

UPS Next Day Air**

$40

Canada

All

UPS Expedited*

$65 USD

$65 for Postage

Customs Charges:

  • 5% in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon (GST only)
  • 13% in Ontario (HST)
  • 15% in New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island (HST)
  • Some provinces charge their own PST rate in addition to the GST:

International
(excluding Canada)

All

UPS Expedited*

$110USD

 *Duties/Taxes are the responsibility of the customer at time of delivery for all shipments to Canada and Internationally.
**Manufacturing/Processing Time applies to all orders, regardless of shipping method.


When can I expect my order?

Please reference the chart below for estimated turnaround times:

Order Location

Order Type

Manufacturing Time

Shipping Time

In-Store

Single Vision Prescription Orders

10-14 business days

N/A

In-Store

Multi-Focal Prescription Orders

10-14 business days

N/A

Online (US)

Frame Only Orders / Accessories

5-7 business days

2-5 business days (USPS Ground)

Online (US)

Single Vision Prescription / Plano Lens Glasses

5-7 business days

2-5 business days (USPS Ground)

Online
(Canada)

Frame Only Orders / Accessories

5-7 business days

Shipping times vary by location and Customs 
Online
(Canada)


Single Vision Prescription / Plano Lens Glasses

5-7 business days 		Shipping times vary by location and Customs 
Online
(International)


Frame Only Orders / Accessories 		5-7 business days Shipping times vary by location and Customs 

Online
(International)

Single Vision Prescription / Plano Lens Glasses 		5-7 business days Shipping times vary by location and Customs